Template — review before publishing. Have these terms reviewed by a legal adviser and replace every [EDIT] item.
Last updated: [EDIT: date]
1. About these terms
These terms apply to your use of this website and to purchases made through our online shop, operated by Clickbay Construction & Hardware Supplies.
2. Quotation requests
Submitting a quotation request through this website is an enquiry only. It does not create a contract, a confirmed quotation or a confirmed price. A quotation is only valid once issued to you in writing by Clickbay, and any construction work is governed by the written quotation and/or agreement signed by both parties.
3. Products and prices
- Prices are shown in US dollars (USD) and may change without notice. [EDIT: state whether prices include VAT.]
- Product images are for illustration; actual products may differ slightly.
- Stock levels shown online are a guide. If an item becomes unavailable after you order, we will contact you to offer an alternative or a refund.
4. Orders and payment
- Your order is an offer to buy. It is accepted when we confirm it.
- EcoCash: orders paid by EcoCash remain “On hold” until we have verified receipt of the full payment. An order is not confirmed simply because a transaction reference has been submitted.
- We may cancel orders where payment cannot be verified.
5. Delivery and collection
[EDIT: delivery areas, fees, lead times, risk and ownership on delivery, collection arrangements.] See also our Delivery & Returns page.
6. Returns and refunds
[EDIT: your returns policy — e.g. conditions, time limits, items that cannot be returned (cut-to-size items, mixed paint), and how refunds are paid.]
7. Website content
Information and advice on this website is general in nature and is not a substitute for professional engineering, architectural or legal advice for your specific project. Images labelled “Illustrative” are concept visuals and do not show completed Clickbay projects.
8. Liability
[EDIT: limitation of liability wording approved by your legal adviser.]
9. Governing law
These terms are governed by the laws of Zimbabwe.
10. Contact
Clickbay Construction & Hardware Supplies · +263 78 148 4744 · [EDIT: email and address]